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SteveP
Joined: 12 Oct 2007
Posts: 3
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| Posted: Fri Oct 12, 2007 9:17 am Post subject: Honeywell Home wireless sytem won't dial out |
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I have a new Honeywell wireless home security system with voice management. I am trying to use this in a cottage with wireless freeze and flood sensors.
The sensors work fine and trigger the alarm, but it won't dial out. It seems to alarm fine - speaking the alarm - but there does not appear to be any attempt to dial the programmed numbers. The power-out alarm works, but also does not dial its programmed number.
I've tried two different cords. The line is fine. I've tried adding the 0 for pulse dialing (even though I am in a touch-tone service) but nothing seems to work.
Am I missing some required step to activate the emergency dialing? System Status reports the number is programmed correctly.
Thanks
SteveP |
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SteveP
Joined: 12 Oct 2007
Posts: 3
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| Posted: Thu Oct 18, 2007 6:20 am Post subject: I take it from the lack of replies |
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| that this is a system to be avoided :-) |
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Ian
Joined: 16 Dec 2005
Posts: 71
Location: Smithtown, NY
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| Posted: Tue Oct 23, 2007 9:29 am Post subject: Honeywell Home wireless sytem won't dial out |
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It is a great system, however, it is no longer supported by Honeywell.
By pressing the system status key twice you can confirm that the phone numbers are programmed correctly. These panels don't fail often but it does sound like the dialer part is defective.
If you bought this panel in the last year please contact the sales department and they can send you a new one.
--
Best Regards,
Ian
www.SmartHomeUSA.com
ian@SmartHomeUSA.com
888-843-9103 Sales
631-361-8609 Tech Support |
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SteveP
Joined: 12 Oct 2007
Posts: 3
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| Posted: Tue Oct 23, 2007 4:09 pm Post subject: |
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Thanks very much for the reply. Sadly, this was a system I bought while building a cottage and it ended up being almost two years before it was installed. As I mentioned, the Status "talkback" confirms the numbers are programmed correctly, so it is some glitch in the dialer.
Can anyone suggest a similar dailing flood/freeze alarm that IS supported? Thanks again. |
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Ian
Joined: 16 Dec 2005
Posts: 71
Location: Smithtown, NY
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| Posted: Wed Oct 24, 2007 9:55 am Post subject: |
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The Skylink System is supported and can dial upto nine numbers.
http://www.smarthomeusa.com/Shop/Security/Skylink/Skylink-Total-Protection/
You can use the AD-433E dialer (bottom of the page) to work with any sensor on that page.
Or you can use the SC-1000 security system that includes the dialer.
You can also try your luck on a new Honeywell panel that will work with your existing sensors. It is only $39.95 and we will support the one year warranty.
http://www.smarthomeusa.com/Shop/Honeywell-Systems/Item/HSK200CP/ |
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