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SmartHomeUSA.com Home Automation
Home Automation Help and Advice for the Do-It-Yourself'er
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JarodMacintosh
Joined: 04 Jan 2008
Posts: 5
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| Posted: Mon Jan 14, 2008 6:04 pm Post subject: Remote viewing HomeSight |
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I purchased a homesight unit so I could view what was going on in my shop 24/7, and have yet to be able to get it so that the remote software will "Discover" my controller. Has anybody had any success with this? I've even opened up all the ports to the server with the homesight on it, and still nothing. Tried going through xamboo's customer support, but they never get back to me. Only an automated response to my inquiry.
I guess I shouldn't have been so eager and bought a second one for my home before getting the first one going. Any help would be greatly appreciated. |
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Ryan
Joined: 20 Feb 2006
Posts: 51
Location: Smithtown, NY
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| Posted: Wed Jan 16, 2008 3:39 pm Post subject: |
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Hello,
We will need a little more information in order to solve this problem. If you could, please email me at ryan [@] smarthomeusa.com with your order number. I have also let Xanboo know about your problems trying to contact support, and they will definitely be working on the issue.
Please contact me via email so I can get more information about your purchase and the specific problem you are having.
To those that may be reading this topic for help; I will post the solution we found on this same thread, so check back. |
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