greendoc
Joined: 21 Feb 2006
Posts: 1
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| Posted: Tue Feb 21, 2006 1:16 pm Post subject: Smart Strip Question |
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I recently purchased two 10-outlet smart surge protection strips for my two computers and peripherals. BOth seem to be having problems. Last night one of the power strips began to click loudly like a clock. The switched outlet indicator light was blinking in time to the LOUD clicking. I turned the strip off and then on and everythign seemed fine..for a minute or so and it then it resumed the clicking/blinking. I have it all unplugged now.
The other power strip is also unplugged, but it could be just a coincidence. I got an error messaage that somthing was seriously wrong with the system..it had crashed. The only thing different was the new smart strip so I unplugged it and replugged into the normal power strip and now it is working fine. Was it a fluke or the strip not sure....
I would appreciate some help. Thanks, CLaire |
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Ralph
Joined: 16 Dec 2005
Posts: 165
Location: Smithtown, NY
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| Posted: Tue Feb 21, 2006 6:00 pm Post subject: |
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Hi Claire,
Did you purchase these from us?
If so, please contact me during the day and we will work out a replacement for you. I can be reached at 631-361-8609 from 8am to 6pm Eastern Standard Time.
If not, please contact me anyway and I will see about putting you in touch with the manufacturer. |
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